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Unitrans undertakes to settle all valid claims as quickly as possible.
The correct claims procedure is set out in each policy document, as contained hereunder.
However, if you have any query or complaint about your policy or are in any way unhappy with the service you have received,
please contact:
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Unitrans insurance Limited
148 Western Service Road
Woodmead Ext 15
Facsimile number: (011) 804-6622
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if your enquiry is not satisfactorily resolved, you may contact:
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The Ombudsman for Short Term Insurance
P O Box 30619
Braamfontein
2017
Facsimile number: (011) 726 5501
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If you are still dissatisfied, you can seek assistance from:
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The Registrar of Short Term Insurance
The Financial Services Board
P O Box 35655
Menlo Park
0102
Facsimile number: (012) 347 0221
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Please note that the above does not affect your legal rights.
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Please contact uinsure@um.co.za for further information on our Insurance products.
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